Confidentiality Policy

 

Introduction

As part of our activity, Chaises Nicolle®, declared under the number 1489023 with the Commission Nationale de l’Informatique et des Libertés (National Commission for Data Protection Liberties – CNIL) and located at 106 rue Vieille du Temple, 75003 Paris (France), may collect and process your personal data (data required to identify you) as a processing manager.

This confidentiality policy describes the way in which Chaises Nicolle® collects, stores, uses and protects your data, in accordance with French Law no. 78-17 of 6 January 1978 on Data Protection and Liberties, amended by the Law no. 2018-493 of 20 June 2018 on Personal Data Protection, and the Ruling (EU) 2016/679 known as the General Data Protection Regulation (GDPD).

 

What data do we collect?

Chaises Nicolle® collects your personal data when you complete a quote form or information request on our website, when you create a customer account or when you purchase an item from the webshop.

The data categories collected by Chaises Nicolle® include: your first name, surname, postal or invoicing address, delivery address, email address, telephone number.

The fields in which data entry is required to deal with your request are indicated by an asterisk in the forms.

Chaises Nicolle® also collects data on your connection and navigation, notably using cookies, when you visit our site. This data is only collected with your consent (see our cookie policy). 

 

How do we use your data?

Chaises Nicolle® only uses your data in the cases provided for by legislation. These purposes are as follows:

Purpose

Legal basis

Answer your information or contact requests

Our legitimate interest to answer your requests or meet your expectations

Answer your quote requests

Our shared intention to sign a contract

Execute orders

The execution of your customer contract

Process your after-sales requests, returns (?)

The execution of your customer contract (?)

Send information about our products, offers, etc.

Our legitimate interest to inform you of our products or your consent

Send satisfaction questionnaires

Our legitimate interest to improve our products and services

Analyse your navigation on the website

Our legitimate interest to improve our products and services or your consent to the use of cookies

 

Sharing of your data

Chaises Nicolle® may be required to transmit your personal data to contractual service providers in order to process your purchases and e-commerce orders (to our transporters, for example), however Chaises Nicolle® will not share the personal data that we hold with companies whose purpose is to acquire prospects and send commercial solicitations by email, telephone, letter or SMS.

 

Duration of data conservation

Your personal data will be stored for 24 months from the end of commercial relations or the last contract.

Your navigation data collected using cookies will be stored for 24 months.

 

Data security

Chaises Nicolle® will ensure that the personal data transmitted to us is stored and archived in a secure way and in compliance with applicable legal provisions.

 

Your rights with regard to your data

In accordance with the legislation, you have the right to access, correct, oppose, be forgotten (subject to the limits of legal obligations) and transfer your personal data. To exercise your rights, you may send a request by email to:

       contact@chaises-nicolle.fr  

      or by letter to:

      Chaises Nicolle®,

      106 rue Vieille du Temple

      75003 Paris (France).

 

Customers must include a copy of their identity document to ensure that the request is from the correct person.

If you are not satisfied with our response, you may file a claim with the Commission nationale de l’informatique et des libertés (CNIL) :

CNIL, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
Tél : 01 53 73 22 22.
https://www.cnil.fr/fr/plaintes   

 

Cookie Policy

 

What is a cookie?

A cookie is a small text file containing a set of information, that may be transmitted to your navigator by a website that you connect to. Your web navigator stores it for a certain period, and sends it back to the web server every time you reconnect to the same website.

 

The  types of cookies that we use

Chaises Nicolle® uses cookies to improve the user experience on our website (to facilitate your navigation), and to record connection information (for example, when you complete our form or connect to your customer account) and your screen preferences. These cookies are necessary to allow the Chaises Nicolle® site to operate in an optimal way.

Chaises Nicolle® also uses analytical cookies to analyse the traffic and use of our website. The statistics measuring the traffic and use of the website remain anonymous. Chaises Nicolle® does not record data or use information on individual users.

Lastly, Chaises Nicolle®’s website offers direct access functionalities for our pages or content sharing on social networks. These functionalities are based on cookies generated by the publisher of the concerned social network. Via these cookies, these third-party publishers collect and use your navigation data for their own purposes, in accordance with their confidentiality policy (link below). These cookies will only be used with your consent.

Third-party publisher confidentiality policies :

 

Your rights with regard to the cookies

The use of cookies on Chaises Nicolle®’s website is subject to your consent. Whilst you do not consent to the use of cookies, they may not be placed or read on your terminal. For services offered by third parties, the parameters depend on the publisher.

You may modify your options at any time.

You may also parameter your navigator to manage your cookie options. Each navigator’s configuration is different. Your navigator’s help menu provides information on how to modify your cookie settings.

 

Duration of cookie storage

Data from cookies is stored for a maximum of 24 months.