Frequently Asked Questions

Everything you ever wanted to know about Chaises Nicolle®

Nicolle® chairs and stools

Nicolle® chairs and stools are manufactured in France’s Ile de France region in the city of Meaux, around 25 miles west of Paris.

To choose the height of your seat: You need around 12 inches between the seat and the worktop height.

For a list of distributors, visit the page DISTRIBUTORS on this website.

Or visit our showrooms in Paris:

106 rue Vieille du Temple
75003 – PARIS

Opening hours:
Tuesday, Friday and Saturday 11:00-13:00 and 14:00-19:00

Buy Nicolle® stools and chairs online

Yes, for a fixed fee of €80 inc. tax, you can personalize your NICOLLE® chairs and stools with original colors from the RAL color chart.

For orders over 6 units per color, these fees are free of charge!

To put it another way, if you order 6 chairs or 6 stools the same “special” color, you don’t pay the additional fee.

Why not request a personalized quote on our website?

You can use the following payment methods:

  • Cheque (French banks, in euros only)
  • Bank transfer
  • Credit or debit card: secure payment via STRIPE or SUMUP.
  • PayPal

Generally speaking, we can deliver within a maximum of 10 days.

Sure! As long as we haven’t sent your order out, you can still change the delivery address.

If you need to a make change, simply contact the Chaises NICOLLE® team:

If your country isn’t on the list, please contact the Chaises NICOLLE team:

Once we receive your order, we’ll send you a quote including delivery charges to your location.

If you encounter a problem with your online order, please contact us:

If you encounter a problem with your online order, please contact us:

If you are unable to complete your order online, or if you don’t want to order online, we can record your order and send you an invoice by email.

Please contact us:

You are the owner of a Nicolle® chair or stool

Yes, it’s totally normal.

The traditional craft technique used to assemble NICOLLE® chairs is spot welding.

These spot welds are visible on NICOLLE® products and are one of their distinguishing features.

Yes. The back support on NICOLLE® chairs are made using a special metal that allows a special flexibility to work in harmony with the movement of your back.

Simply dust it with a dry or slightly damp cloth.

Never use abrasive or harsh chemical cleaning products.

Avoid exposing your chair to excessive humidity.

Chairs and stools from the Metal collection can be used outside, on condition that you don’t leave them outside all the time and not by the seaside.

To protect against rust, we recommend a polyzinc undercoat (price €8 not incl tax per chair).

This undercoat is compatible with all paint finishes (standard and custom colours), but not with varnished finished (Matte Dark Steel or Glossy Varnish Raw) as the undercoat is colored.

Chairs and seats in the Wood & Metal and Loom & Metal collections, as well as leather pads cannot be used outdoors.

If you have a stool from the Wood & Metal range, you can add a “back support kit” (backrest + bracket + screws) to convert it to a chair as the back support bracket screws onto the wood and the set is pre-drilled to enable assembly.

If you have a Metal or Loom & Metal stool, this is not possible as the brackets require welding to the seat prior to painting.

My question isn't in the FAQs

If you couldn’t find your question in these FAQs or if you have a specific question, contact us: